Where crews start
Workflows we take to production
FNOL and claims intake
An agent that reads first-notice emails, forms and attachments, opens the claim, checks coverage basics and routes it to the right desk.
Measured: touch time per new claim, misroutes
Adjuster document review
Summaries of medical records, bills, police reports and estimates, with every statement linked to its page.
Measured: hours per file review, reviewer agreement
Underwriting submission triage
Extracts broker submissions and loss runs into your rating inputs, then flags appetite and missing information.
Measured: quote turnaround, submissions cleared per underwriter
Policy service assistant
Answers for service reps grounded in policy wording and endorsements, with the source clause cited.
Measured: handle time, escalations
What we're seeing
Insurers and claims administrators are now hiring forward deployed and agentic-AI engineers, some on contract-to-hire. That's a sign the work is urgent and the talent is scarce.
How we work in insurance
- Human approval on every coverage or payment decision
- PII stays in your cloud tenant; nothing is used to train models
- Decision logs that support state market-conduct reviews
How to start
- Recon: 2 weeks to rank your workflows and prototype the top pick
- Sortie: 6–8 weeks to put one workflow into production
- Bridge: cover your open FDE seat until your hire is ramped