Where crews start
Workflows we take to production
KYC and onboarding review
Extracts and checks identity, entity and beneficial-ownership documents, and drafts the analyst's file note.
Measured: onboarding cycle time, rework rate
Operations exception handling
Triages payment, reconciliation and settlement breaks, gathers the evidence and proposes how to resolve them.
Measured: exceptions cleared per FTE, aging
Credit memo drafting
Writes the first draft of credit memos from financial statements, covenants and the relationship history.
Measured: hours per memo, reviewer edits
Frontline policy copilot
Branch and contact-center staff get answers grounded in current policies and procedures, with the source cited.
Measured: handle time, policy errors
What we're seeing
Large banks have opened FDE roles in several hubs at once, and credit unions are starting to follow. The work is process redesign, not chatbots.
How we work in banks & credit unions
- Documentation built for model risk management (SR 11-7)
- Runs inside your approved cloud and model providers
- Vendor onboarding and third-party risk questionnaires handled by us
How to start
- Recon: 2 weeks to rank your workflows and prototype the top pick
- Sortie: 6–8 weeks to put one workflow into production
- Bridge: cover your open FDE seat until your hire is ramped